Jewellery Care
Every piece of jewellery is made by hand, by Rachel, and is therefore one-of-a-kind. Due to the handcrafted aspect each piece can vary slightly which reflects its unique wearer. The purchaser is responsible for the care of their jewellery and below are some helpful tips on caring for your precious treasure.
Stones
Our pieces that contain stones are hand set by Rachel or an expert stone setter in Hatton Garden. It is advisable to check your jewellery frequently to ensure stones are secure as wear sometimes allows the metal to move, depending on the piece. If you do notice any loose stones, please get in touch with us or contact your local jeweller. Some of the stones we use are one-of-a-kind, so replacements may vary from the original.
We can not be responsible for stone breakages once they leave the workshop.
Surface Finish
We prefer our jewellery to have a matt or satin finish and with these finishes they will polish slightly while still retaining a softer scratch effect. They can be easily re-matted by us, just get in touch and we’d be happy to clean and re-finish your jewellery.
General Jewellery Care
Remove jewellery before engaging in practical/physical activities such as swimming, climbing or the gym. This will ensure your jewellery does not get damaged accidentally.
Beauty products can react with metal causing tarnish or discolouration. Put your jewellery on last as perfume will cause tarnish and creams can become trapped underneath stones.
Silver jewellery should be kept in airtight containers or anti-tarnish jewellery boxes.
Most of our jewellery is suitable for cleaning with soap and warm water. Avoid polishing cloths with satin finishes as this will polish the surface removing the matt effect.
Sizing
We understand in life we can change size and shape and so we are happy to help re-size your rings by reducing or enlarging where necessary. Ring re-sizing pricing starts at £30 and if more metal is needed to enlarge your ring, this will be an additional charge depending on the metal and amount needed.