Privacy Policy
This privacy policy sets out how Rachel Jones Jewellery uses and protects any information that you give us when you use this web site and our products/services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Any questions regarding this policy and our privacy practices should be sent to us at info@racheljonesjewellery, or by writing to us at Studio E2G, Cockpit Studios, Cockpit Yard, Northington Street, London, WC1N 2NP.
If you wish to update or delete your personal information, or if you are struggling to unsubscribe from our digital newsletters, please contact us at info@racheljonesjewellery.com
How we use your Information
We will never sell or rent your personal information to third parties, nor will we share your information with third parties for marketing purposes.
We receive, collect and store any information you enter on our website or provide us over the telephone or in person with your permission. This allows us to carry out our contract with you; to carry out your orders, send you service emails and to comply with any applicable laws and regulations regarding fraud prevention and detection.
Transaction Data
When you conduct a transaction on our website, as part of the process, we collect your information such as you name, address and email address. Your payment information will be used to process the payment and any refunds necessary.
When you purchase products from us, your payment details are processed by a third-party payment processor who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
We do not transfer your personal information outside of the UK.
Your Consent
By visiting this website, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. By submitting your information you can censor the use of that information as set out in this policy.
Other Websites
Our website may contain links to other websites of interest (e.g. Facebook, Instagram, The Goldsmiths Company, Cockpit Studios, etc.). However, once you have used these links to leave our site, please note that we do not have any control over these other websites. We are not responsible for the privacy practices or the content of these websites. Please exercise caution and refer to the privacy policy applicable to the website in question.
Review of this Policy
We keep this Policy under regular review and it was last updated on 20th July 2025